Privacy Policy

Power Play Pressure Washing ("we," "us," or "our") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a quote request, or use our services.

1. Information We Collect

We collect the following types of information:

• Contact information: your full name, phone number, and email address.
• Service information: the type of service you are requesting and any notes or messages you provide.
• Property photos: images of your property that you submit to help us assess and quote your job.
• Payment information: credit or debit card details processed securely through our third-party payment processor. We do not store your full card number on our systems.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and schedule services.
• Process payments for services rendered.
• Communicate with you about your appointment, service updates, or follow-up care.
• Improve our services and customer experience.
• Comply with applicable laws and regulations in the state of Illinois.

3. Property Photos

Photos you submit are used solely for the purpose of assessing your property and preparing an accurate service quote. We do not share, sell, or publish your property photos without your explicit permission. Photos may be retained in your customer file for reference on future service visits.

4. Payment Information

All payment transactions are processed through a secure, PCI-compliant third-party payment processor. We do not store full credit or debit card numbers. By submitting payment, you authorize us to charge your card for the agreed-upon services.

5. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our business (such as payment processors or email delivery platforms), who are contractually required to keep your information confidential.
• When required by law, court order, or governmental authority.
• To protect the rights, safety, or property of Power Play Pressure Washing or others.

7. Your Rights Under Illinois Law

As a resident of Illinois, you have the right to request access to the personal information we hold about you, request correction of inaccurate information, or request deletion of your information, subject to certain legal exceptions. To make any of these requests, contact us at the information below.

8. Retention of Information

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. If you would like your information deleted, please contact us directly.

9. Contact Us